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Website Privacy Policy

Last updated: August 13, 2022


Welcome to https://crisocolla.com. We, at CRISOCOLLA, L.L.C (“we,” “us,” or “our”), highly value the privacy of our users (“user” or “you”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, [name of website.com] (referred to as the “Site”). Please take the time to read this privacy policy carefully. If you do not agree with the terms outlined in this privacy policy, we kindly ask you not to access the site.


We reserve the right to amend or modify this Privacy Policy at any time and for any reason. We will inform you of any changes by updating the “Last Updated” date at the beginning of this Privacy Policy. Any alterations or updates will be immediately effective upon the posting of the revised Privacy Policy on the Site. By continuing to use the Site after such changes are made, you acknowledge your awareness of and acceptance of the revised Privacy Policy.


We collect information from you through various means to provide you with a more tailored hair experience. The information we may collect on the Site includes:


Personal Data

This includes personally identifiable information such as your name, shipping address, email address, and telephone number, along with demographic information like age, gender, hometown, and interests. For instance, you provide this information voluntarily when you register with the Site or engage in various Site-related activities like online chats and message boards. Remember, you’re not obligated to share personal information, but not doing so might limit your access to certain Site features.



Imagine you leave a thoughtful comment on our site; we collect the data you provide in the comment form, your IP address, and even the browser user agent string. This helps us identify and prevent spam.



If you decide to upload images to the website, just be aware of potentially including embedded location data (EXIF GPS) in your images. Downloaders can extract location data from these images.


Contact Forms

Whenever you use our contact forms to get in touch with us, we gather your name, email address, and any other information you provide in your message. This information is solely used to respond to your inquiries and provide support.



Ever left a comment on our site and opted-in to save your name, email address, and website in cookies? These cookies are convenient. They save you from filling in your details every time you want to leave another comment, and they last for a year. If you visit our login page, a temporary cookie helps us determine if your browser accepts cookies. Don’t worry, this cookie doesn’t carry personal data and vanishes when you close your browser.



Our servers automatically gather data when you access the Site, like your IP address, browser type, operating system, access times, and the pages you viewed before and after visiting the Site. This helps us understand user behavior and enhance your experience. 


Financial Data

When you engage in purchasing, ordering, returning, exchanging, or inquiring about our services, we may need to gather financial information, such as payment method details (like your credit card number). Please be assured that a significant portion of this data processing and storage is undertaken by our trusted payment processors.


We Collect Certain Financial Information

When you choose to buy products or services through our website, we gather specific financial details necessary for the transaction. This includes your credit card number, expiration date, billing address, and the payment amount.


Secure Processing and Storage

It’s important to note that we don’t directly retain complete financial data. Instead, our authorized payment gateways and processors handle the processing and storage of your financial information. They ensure the necessary security measures are in place to complete transactions safely and to provide refunds when applicable.


Our Approach to Data Security

While we don’t keep comprehensive financial data ourselves, we do retain limited transaction details and pertinent information for essential purposes like order fulfillment, customer support, and accounting.


Understanding Privacy Policies of Payment Processors

For a more comprehensive understanding of how your financial data is managed, we encourage you to review the Privacy Policy of the specific payment processor you use. They typically provide detailed insights into their data handling practices.


We’re Here to Help

Should you have further queries regarding our approach to financial data or any related concerns, please don’t hesitate to reach out. Our aim is to ensure you’re fully informed about our practices, maintaining transparency and security every step of the way.


Feel free to let us know if this effectively captures the essence of your financial data policies. Our goal is to create a policy that accurately reflects your practices while maintaining a friendly and professional tone.


Data From Contests, Giveaways, and Surveys

Imagine you win a contest or share your insights through surveys – this data is collected too.


Collecting accurate information allows us to provide a seamless and personalized experience. We may use information collected via the Site for various purposes, including but not limited to:


– Administering sweepstakes, promotions, and contests.

– Assisting law enforcement and responding to legal requests.

– Compiling anonymous statistical data for analysis.

– Creating and managing your account.

– Delivering targeted advertising, newsletters, and promotions.

– Enabling user-to-user communications.

– Processing purchases, orders, payments, and transactions.

– Generating personalized profiles to enhance future visits.

– Improving Site efficiency and operation.

– Analyzing usage and trends to enhance the user experience.

– Notifying you of Site updates.

– Offering new products, services, or recommendations.

– Preventing fraud and criminal activities.

– Processing payments and refunds.

– Requesting feedback and resolving issues.

– Sending newsletters.

– Soliciting support for the site.

– [Other]


By Law or to Protect Rights

Imagine a situation where we need to respond to legal processes or investigate potential policy violations; in such cases, we might share your information as permitted or required by law.



Third-Party Service Providers

Imagine we need to bring in some expert help. We might share your information with third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, customer service, and marketing assistance.



Marketing Communications

With your consent, we may share your information with third parties for marketing purposes. This could include: 

Co-branded CampaignsEver heard of cross-brand promotions? Occasionally, we might partner with other brands for cool joint marketing campaigns. This could mean sharing user data to give you unique combined offers or experiences.

Newsletter SubscriptionsIf you’re subscribed to our newsletter, we might team up with email marketing services to ensure those newsletters land in your inbox.

Surveys and Feedback: We value your opinion. Sometimes, we might share your thoughts on our products or services with third-party review platforms to get a wider perspective.

Loyalty Programs: If we run a loyalty program, we could share your purchase history with third-party providers so you get even more rewards and discounts.




Interactions with Other Users

Imagine you’re chatting with other users on the site; they might see your name, profile photo, and activity descriptions.



Online Postings

Anything you post – be it comments or contributions – might be visible to the public on the Site.



Third-Party Advertisers

Rest assured, we don’t allow external parties to put up ads on our website. That means no third-party advertisers using cookies to show you ads. Your browsing experience on our site is free from these external influences.



Affiliates and Business Partners

Our journey with Crisocolla involves not just our products, but also collaborating with trusted affiliates and business partners who share our values and goals. Here’s how these collaborations can make your personalized hair care experience even better:



Tailored Recommendations: Imagine getting recommendations tailored to you through these partnerships. Your hair care routine becomes even more optimized for your unique needs and preferences.

Expertise and Support: Our partners bring specialized expertise to the table. They contribute to our customer support by offering insights and solutions that match your personalized hair care journey.

Exclusive Enhancements: Together with our partners, we bring you exclusive perks – expert tips, additional products, and services that complement and enhance your Crisocolla experience.

Continuous Innovation: Collaborations keep us at the forefront of innovation. Working closely with experts, we refine and expand our personalized hair care offerings based on the latest industry insights.

Holistic Approach: Our partners might offer holistic solutions that amplify the benefits of our personalized hair care products. Think insights into scalp health, styling techniques, and more.


Be assured, any sharing of your information with these trusted affiliates and business partners sticks to the principles outlined in our Privacy Policy. Your data security and confidentiality are paramount as we work collectively to provide you with a remarkable personalized hair care journey.



Sale or Bankruptcy

In cases of reorganization, sale, merger, or acquisition, we might transfer your information to the successor entity. Rest assured, your data’s in good hands.


Cookies and Web Beacons

We use cookies and web beacons to make your browsing experience top-notch. Most browsers accept cookies, but you can adjust settings to decline them (though that might affect Site functionality). Web beacons can’t be declined, but you can control cookies through browser settings.



Internet-Based Advertising

Our collaboration with third-party software helps us serve ads, conduct email campaigns, and manage interactive marketing. They may use cookies or similar tech to enhance your online experience. For more details on opting out of interest-based ads, refer to the Network Advertising Initiative Opt-Out Tool or the Digital Advertising Alliance Opt-Out Tool.



Website Analytics

We might work with third-party vendors like Google Analytics to understand usage patterns, content popularity, and user experience. Using the Site implies your consent to their data collection. Check their privacy policies and contact them directly if you have question.


The Site might have links to third-party websites. Once you leave and share info with them, their privacy policies apply. Familiarize yourself with these policies before sharing info; we’re not responsible for third-party content, privacy practices, or security.


We use administrative, technical, and physical measures to protect your data. Despite this, no security measures are foolproof, and data transmission online isn’t entirely secure. While we do our best, we can’t guarantee absolute security in online data transfers.


We don’t intentionally collect info from or market to children under 18. If we find data collected from children under 18, we delete it. If you know of any such data, please contact us.


Some browsers and mobile systems offer a Do-Not-Track (“DNT”) feature to show you don’t want to be tracked online. As no standard for DNT signals is set, we currently don’t respond to them. We’ll update you if a standard is adopted.


You can review or modify your account info or terminate your account by updating your settings or contacting us. Upon your account termination request, we’ll delete or deactivate your account and related info, though some data may be retained for legal or troubleshooting purposes.

Emails and Communications

To opt out of correspondence, emails, or communications from us, adjust your preferences during registration, in your account settings, or contact us. If you no longer wish to receive communications from third parties, contact them directly.


If you have questions or comments about this Privacy Policy, please reach out to us here.


Thank you for trusting us with your privacy and being part of Crisocolla! Your satisfaction is key to making your hair experience exceptional.


Warm regards,

The Crisocolla Team


Your personalized hair care journey awaits at Crisocolla!